If you would like to contact the station on a general issue, please email: firstname.lastname@example.org. Alternative, use the contact form above!
If you would like to advertise on ABC, please email: email@example.com.
If you would like to get involved in the station in any way, please email: firstname.lastname@example.org.
If you would like to contact the live on-air presenter or the studio at ABC, please email: email@example.com.
If you would like to comment on our programming or the way the station is run, please email: firstname.lastname@example.org.
If you would like to complain or make a right of reply to anything broadcast on-air, please email: email@example.com.
ABC is a Community Radio Station which means that we are community owned and operated on a voluntary basis. We try our best to represent the community and adhere to the very highest professional standards in broadcasting and community journalism, complying at all times to the provisions of the Broadcasting Code. No matter how hard we try, we acknowledge that at times we will make honest mistakes. Therefore, we will treat seriously and respectfully any complaint you may have about the content of our broadcasts or the way in which the station operates. In the interest of transparency and fairness, we publish all complaints online and where appropriate we will broadcast these on-air.
We take this opportunity to outline how you should submit a complaint and how your complaint will be dealt with:
1. Please submit your complaint in writing to the Chairman of the Board of Directors. Please ensure to enclose a stamped addressed envelope with the appropriate postage to receive an acknowledgement and response and ensure that you state that your correspondence is a formal complaint, otherwise it will be considered as a general complaint for directors to consider at their next meeting.
2. We will acknowledge your formal complaint in writing and request any additional clarifying information we require at this stage.
3. Generally speaking, most formal complaints will be dealt with by the voluntary Board of Directors. However, if we feel that your complaint is about, or involves, the Board of Directors or their stewardship of the station we may exceptionally seek external assistance in the handling of your complaint.
4. We will respond to you, notifying you of our findings and, if applicable, our proposals to resolve your complaint provided you have provided a SAE with appropriate postage. 5. In with Ofcom’s own published procedures, decisions of the Board are not subject to appeal other than by way of Judicial Review in the High Court of Northern Ireland.